Vistara, Y., & Resi, P. T. (2019). Pengaruh Kualitas Layanan (Service Quality) Terhadap Kepuasan Pelanggan (Customer Satisfaction) (Survey Pelanggan Jasa Transportasi Grab Car di Kampus UBD Tangerang). Primanomics : Jurnal Ekonomi & Bisnis, 17(3), 14–25. https://doi.org/10.31253/pe.v17i3.186