NOVIANY, H. Influence Service Quality and Customer Relationship Marketing to Customer Value and it’s implications for Customer Satisfaction in Branch Office BRI Bandung. Primanomics : Jurnal Ekonomi & Bisnis, [S. l.], v. 18, n. 1, p. 66–70, 2020. Disponível em: https://jurnal.buddhidharma.ac.id/index.php/PE/article/view/293. Acesso em: 23 nov. 2024.