PENGENDALIAN BIAYA KUALITAS DENGAN PERBAIKAN MENGGUNAKAN METODE DEFINE MEASURE ANALYZE IMPROVE CONTROL PADA PT PAC

Abstract

In analyzing how to improve quality costs, it is used with the Define Measure Analyze Improve Control (DMAIC) method. Based on the data obtained during the research during February 2023 at PT. PAC has a problem with the quality cost of the reprocessing of water treatment products. The results of the study show that there is a use of raw materials that are not in accordance with the Bill of Material (BOM). Where this causes a material cost difference of Rp232,093,000,- for one month of production. The fish bone diagram can be known as the factor that causes the difference in the cost of the material is the material.