PERANCANGAN SISTEM INFORMASI EKSPOR DAN KITE PADA PERUSAHAAN TEKSTIL

Abstract

This study aims to design a computer-based export and Import Facility for Export Purposes (KITE) information system for a textile company. The main problems include decentralized export records, slow shipment data retrieval, manually prepared monthly reports, and non-automated KITE refund calculations. This study applies a Research and Development approach through problem identification, current-system analysis, requirement analysis, process design, database design, interface design, functional testing, and user evaluation. Data were collected through observation, interviews, document analysis, and questionnaires. The results show that the proposed system integrates master data, export transactions, KITE calculation, reporting, and user-management modules. Black-box testing indicates that all main functions are valid, while user evaluation shows a high acceptance level, particularly for accelerating reporting, reducing input errors, and supporting KITE refund calculation. The proposed system can serve as a foundation for operational application development to improve the efficiency, accuracy, and traceability of export documentation.